CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY
PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a binding Agreement (the
"Agreement") between you, the individual or entity
accessing, using or purchasing Product from this Website
("you," "your" or "Customer")
and {{brand.name}} ("{{brand.name}},"
"we," "our" or "Company") the
owner and administrator of this Website and all content
contained herein (collectively, "Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
{{brand.name}}
{{brand.phoneNumber}}
{{brand.address}}
The following terms and conditions are a legally binding
agreement which govern your use of our website and purchase of
products on our website. Please review the entire agreement
carefully. When you submit an order for our product, you are
certifying that you have read and agree to all terms and
conditions contained in this agreement.
Credit Card Descriptor
By ordering Products from Us, You authorize us to charge Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
1. Offer:
By placing an order, you agree that you will be billed as
{{brand.product.descriptor}}, for a one-time purchase of any
of the following:
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{{brand.product.options[0].price.subOption2.regular |
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{{brand.product.options[0].price.subOption2.shipping |
currency}} S&H -
{{brand.product.options[0].price.subOption2.name}}
{{brand.product.options[0].price.subOption3.regular |
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currency}} S&H -
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{{brand.product.options[2].type}}
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2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customers to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2. Repetitive refunds are not permitted unless the product,
as delivered to you, is defective. We reserve the right to
refuse a refund to any customer who repeatedly requests
refunds or who, in our judgment, requests refunds in bad
faith.
2.3. In order to process your refund, you must supply us with
your name and delivery address. If you provide us with
insufficient or incorrect information your refund will be
delayed.
2.4. Once a refund has been approved please allow for up to 10
days for the refund to be applied.
2.5. Depending on the bank that issues the credit card, your
refund can take up to ten (10) days to appear on your credit
card statement. If you have any questions about whether a
refund has been issued by us, please call Our Customer Service
Department.
2.6. Shipping and handling costs are not refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the receipt of order. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the receipt of order. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the Product to you, our
Standard priority mail service is shipped via the combined
services of the United States Postal Service (packages will be
shipped within {{brand.shippingLength}} from the order date).
Please note that shipments are not sent out on Saturdays,
Sundays, or any Holidays.
4. GENERAL
These terms and conditions apply to ALL transactions made on
or through this Website. This Agreement is intended to be
governed by the Electronic Signatures in Global and National
Commerce Act. You manifest your agreement to the terms and
conditions in this document by any act demonstrating your
assent thereto, including clicking any button containing the
words "I agree" or similar syntax, or by merely
accessing the Website, whether you have read these terms or
not. It is suggested that you print this form for your
personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your Order
To return a Product for an exchange due to shipping damage or
when cancelling your order, you will need to obtain a Return
Merchandize Authorization ("RMA") number by
contacting the Customer Care Department {{brand.phoneNumber}}
( Customer Service US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be sent to the following address:
{{brand.name}} Returns Department
{{brand.returnAddress}}
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our customers with the
finest Products available. We want you to have the most
accurate information concerning the Product. The information
we communicate to you about the Product is obtained from
independent third parties. We do not warrant or represent that
Information Sources are not error-free, nor do we warrant any
Information Source or the methods that they use to arrive at
their conclusions. All Product specifications, performance
data and other information on our Websites are for
informational and illustrative purposes only, and do not
constitute a guarantee or representation that the Product will
conform to such specifications or performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and that
you will not permit a person under 18 to order, or use, the
Product. You represent that the information provided by you
when placing your order is up-to-date, materially accurate and
sufficient for us to fulfill your order in a timely and
efficient manner. You are responsible for maintaining and
promptly updating your account information with us and keeping
such information (and any passwords given to you for the
purposes of accessing the Website and/or purchasing Products)
secure against unauthorized access. Unless agreed otherwise or
required by applicable law, any warranties provided in
relation to the Product only extend to you on the
understanding that you are a user, and not a reseller, of the
Product. You shall not re-sell, re-distribute or export any
Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not be entitled to reject
Product delivery, except for damage to the Product or any part
thereof occurring in transit (where the Product is carried by
our own transport or by a carrier on our behalf), and where we
are notified of such damage within five (5) business days of
your receipt of the Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT
COMPANY WAS AWARE OR ADVSED OF THE POSSIBILITY OF DAMAGES, AND
WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF
THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY (WHETHER FOR
BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL THEORY) SHALL IN
NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS YOU ORDERED.
FURTHER, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST
PROFITS, LOST REVENUE, OR COST OF COVER.SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THE PRODUCTS ARE SOLD AND DELIVERED TO YOU "AS
IS" WITH NO WARRANTY WHATSOEVER. EXCEPT AS EXPRESSLY
STATED OTHERWISE IN THIS SECTION, WE MAKE NO EXPRESS
WARRANTIES OR REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED
WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST,SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company, its
officers, directors, shareholders, employees, independent
contractors, telecommunication providers, and agents, from and
against any and all claims, actions, loss, liabilities,
expenses, costs, or demands, including without limitation
legal and accounting fees, for all damages directly,
indirectly, and/or consequentially resulting or allegedly
resulting from your misuse of the Website, or your breach of
any of these terms and conditions of this Agreement. We shall
promptly notify you by electronic mail of any such claim or
suit, and cooperate fully (at your expense) in the defense of
such claim or suit. If we do not hear from you promptly, we
reserve the right to defend such claim or suit and seek full
recompense from you.
11. NOTICES
Any notice or other communications arising in relation to this
Agreement shall be given by sending an e-mail to the latest
email address that one party has notified in writing to the
other. In the case of Company, the email address is
{{brand.email}}. In the case of sending notices to you,
Company will use the email address you provided to Company
when you ordered your Product. Such notices or communications
(where properly addressed) shall be considered received on the
earliest of (i) the email being acknowledged by the recipient
as received; (ii) receipt by the sender of an automated
message indicating successful delivery or the email having
been opened; or (iii) the expiry of forty-eight (48) hours
after transmission, provided that the sender has not received
notification of unsuccessful transmission.
12. TERMINATION
We reserve the right to terminate your access to or use of
this Website and/or the Product should we believe that you
have violated any of the terms of this Agreement or if we
believe you have sought, in bad faith, charge backs, credit
backs, Product returns, discounts or any other conduct
designed to injure, harass or disrupt this Website or the
Company’s business operations.
13. FRAUD
We reserve the right, but undertake no obligation, to actively
report and prosecute actual and suspected credit card fraud.
We may, in our discretion, require further authorization from
you such as a telephone confirmation of your order and other
information. We reserve the right to cancel, delay, refuse to
ship, or recall from the shipper any order if fraud is
suspected. We capture certain information during the order
process, including time, date, IP address, and other
information that will be used to locate and identify
individuals committing fraud. If any Web Site order is
suspected to be fraudulent, we reserve the right, but
undertake no obligation, to submit all records, with or
without a subpoena, to all law enforcement agencies and to the
credit card company for fraud investigation. We reserve the
right to cooperate with authorities to prosecute offenders to
the fullest extent of the law.
14. SALES TAX
If you purchase any Products available on our websites, you
will be responsible for paying any sales tax indicated on the
Web Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing therein, are the sole
and exclusive property of the Company or its licensors. No
license or ownership rights in or to any content of the
Website are conveyed to you by reason of this Agreement or
your purchase of Product. The Website and its content are
protected under the laws of copyright and trademark. Unless
otherwise permitted by law, you may not copy, republish or
transmit any portion of the Website without Company’s prior
written consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and the rights and liabilities of
the parties hereto inure to the benefit of their respective
successors and assigns. Company may assign this Agreement to
any successor entity. Customer may not assign without the
written permission of Company.
Severability. If for any reason a court of competent
jurisdiction or an arbitrator finds any provision of this
Agreement, or any portion thereof, to be unenforceable, that
provision will be enforced to the maximum extent permissible
and the remainder of these Terms and Conditions will continue
in full force and effect.
Attorneys’ Fees. In the event any Party shall commence any
claims, actions, formal legal action, or arbitration to
interpret and/or enforce the terms and conditions of this
Agreement, or relating in any way to this Agreement, including
without limitation asserted breaches of representations and
warranties, the prevailing party in any such action or
proceeding shall be entitled to recover, in addition to all
other available relief, its reasonable attorney’s fees and
costs incurred in connection therewith, including attorneys’
fees incurred on appeal.
No Waiver. No waiver of or by Company shall be deemed a waiver
of any subsequent default of the same provision of this
Agreement.
Headings. All headings are solely for the convenience of
reference and shall not affect the meaning, construction or
effect of this Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right to change any of the provisions posted herein and you agree to review these terms and conditions each time you visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes your acceptance of such changes. Company does not and will not assume any obligation to provide you with notice of any change to this document and you acknowledge and agree to same. Unless accepted by Company in writing, you may not amend these terms and conditions in any way.
** Please email us anytime at {{brand.email}}. **